By following these easy steps, you can avoid some of the most common print file issues.
From the main screen in Canva click on the "Create A Design" button in the top right corner. Then in the drop down menu select "Custom size". In the menu make sure the units in the right drop down is set to "in" then enter the final trim size of your postcard (EXAMPLE SIZE: 8.5 w X 5.5 h). This size may be different than what you ordered, please refer to your invoice for the correct size. Then click the "Create new design" button to open a new document.
In the top bar of your Canva editor click on the File menu to open a drop down menu. In this menu hover on the "View settings" then in the pop out menu click on both "Show rulers and guides" & "Show print bleed". When they are turned on there will be checkmarks to their right.
Click on the uploads tab on the left of the editor screen. Then either drag and drop the jpeg template files into the dashed outline or click on the purple "Upload files" button and select the files to upload.
You can find our template files here: Postcard Templates
Click on the thumbnail of the front (non-address side) template. It will place the file centered but undersize. Resize the template image by clicking and dragging on the corners until it fills the entire space including the bleed. The image will now lock into the background.
To add the back you will need to click on the "+ Add page" button at the bottom of the screen. Then repeat the steps to place and resize the back to fill the space.
Click and drag from the ruler at the top to create a purple guideline, release the line when it is aligned with the top red safety line in the template. Repeat this to add guides to each safety line and the edges of the address block and postage area. Pulling from the side ruler to add vertical guidelines.
Double click on the template image to select it and press the delete or backspace key to delete it from the document. This will leave a blank page with purple guidelines to follow.
When you are ready to download the file click on the "Share" button then click on "Download". In the Download menu select "PDF Print" and check the box next to "Crop marks and bleed". Finally click the "Download" button and select where to save your file.